Lip Rescue Jelly Balm Dusty Rose

Returns Policy

14-Day Return Window: We accept returns within 14 days of the delivery date. To be eligible for a return, your item must be unused, in its original condition, and in the original packaging. .

Once we receive your returned item, our team will inspect it to ensure it meets our return conditions. Refunds will be processed within 5-7 business days after we receive and approve your return.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

All orders are shipped from our warehouse located in Indonesia..

Domestic shipping: Enjoy free shipping on all orders across Indonesia. Once your order is shipped, delivery typically takes 2-3 business days depending on your location within Indonesia

International shipping: We offer international shipping to major countries in the following regions: North America, Asia, Oceania, Europe, Africa

Shipping costs and delivery times vary depending on the destination country and region. You can view the exact shipping cost and estimated delivery time for your order during the checkout process.

International orders are typically delivered within *3-8 business days after processing, depending on the destination.