Shipping Policy

Thank you for shopping with MyGoToHalal. We strive to ensure your order is processed and delivered as quickly and efficiently as possible. Below, you’ll find all the details about our shipping process, including domestic and international shipping options.

Where We Ship From
All orders are shipped from our warehouse located in Indonesia. 

Domestic Shipping (Indonesia)

Free Shipping: Enjoy free shipping on all orders across Indonesia.

Processing Time: All orders are processed within 24 hours of being placed (excluding weekends and public holidays).

Delivery Time: Once your order is shipped, delivery typically takes 2-5 business days depending on your location within Indonesia.

International Shipping
We offer international shipping to major countries in the following regions:

  • North America
  • Asia
  •  Oceania
  • Europe
  • Africa

Shipping Costs and Delivery Times

  • Shipping costs and delivery times vary depending on the destination country and region.
  • You can view the exact shipping cost and estimated delivery time for your order during the checkout process.
  • International orders are typically delivered within *3-8 business days after processing, depending on the destination.

Order Processing

All orders are processed within 24 hours of being placed (excluding weekends and public holidays).

Once your order is shipped, you will receive a confirmation email with your tracking number so you can monitor the status of your delivery.

Customs and Import Taxes

For international orders, please note that customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the shipping cost or product price.

Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package through our shipping carrier’s website.

Need Help?
If you have any questions about your order or our shipping policy, please contact our customer service team at support@mygotohalal.com or call us at +62 812-2832-0437. We’re here to assist you!